Mastering OCAPI | The Omnichannel Growth Engine
META OFFLINE CONVERSIONS API / O-CAPI

Make Offline Sales Visible to Your Digital Ads.

Stop guessing the true ROI of your Meta campaigns. Securely connect your Offline POS / CRM data to Meta to measure true outcome of how your online campaigns affecting both your online & offline revenue.

Privacy Guaranteed: Your Customer Events are 100% End-to-End Hashed.

Zero PII Shared

Rest easy knowing your customer data are 100% end-to-end hashed before they ever reach Meta’s servers.

Top Partners of Meta & Google

Meta Business Partner Google Premier Partner

Trusted by Top Omnichannel & Retail Brands

WESTSIDE MUFTI Manyavar CLARKS Aza Campus Twamev WESTSIDE MUFTI Manyavar CLARKS Aza Campus Twamev
WESTSIDE MUFTI Manyavar CLARKS Aza Campus Twamev WESTSIDE MUFTI Manyavar CLARKS Aza Campus Twamev

The Problem & Solution

The Blind Spot in Digital Marketing

Without OCAPI

Consumers discover online, but buy in-store. Without a connection, digital ads get zero credit for offline sales.

  • Algorithm learns only from web purchases.
  • In-store sales driven by ads are invisible.
  • True Return on Ad Spend (ROAS) is unknown.

With OCAPI Offline Conversions API

Acts like a tracking pixel for your physical stores. It securely sends in-store purchase signals from your POS directly to Meta.

Accurate ROAS

Measure total omnichannel revenue accurately.

Dual Optimisation

Optimize campaigns for web + store revenue simultaneously.

The Architecture

How Data Flows Securely

01

Ad Interaction

User interacts with your Meta ad online.

02

In-Store Sale

Customer makes a physical purchase at your POS.

03

Secure API Sync

POS automatically sends data to Meta via OCAPI.

100% Hashed
04

Attribution

Meta matches the sale and optimizes future delivery for both online & offline revenue.

Your Customer Events are 100% End-to-End Hashed.

We understand your absolute obligation to protect customer PII. With OCAPI, privacy isn’t an afterthought—it’s mathematically guaranteed.

Local SHA-256 Hashing

Customer details are irreversibly scrambled using the industry-standard SHA-256 algorithm locally on your server before any data is transmitted.

Meta Never Sees Raw Data

Meta only receives the hashed string. They compare it to their own hashed user database. If there’s no match, the hash is immediately discarded. They never learn the customer’s identity.

Global Privacy Compliance

This zero-knowledge architecture ensures you remain fully compliant with GDPR, CCPA, and DPDP laws while still unlocking advanced measurement.

Hashing_Protocol.sh

// 1. Raw Data at POS (Never Leaves Server)

{
  “em”: “customer@example.com”,
  “ph”: “9876543210”
}

// 2. SHA-256 Hashed Payload (Sent to Meta API)

Secure
{
  “em”: “b4c9a289323b…78a”,
  “ph”: “e3b0c44298fc…32d”
}

Case Studies

Success Stories

Meta Published Case Study

India’s First Conversion Lift Study on Omni Incrementality

With 24 physical stores, Mulmul proved that digital ads drive massive physical sales. By leveraging OCAPI and launching omnichannel Meta campaigns, they closed the loop on measurement.

+14%

Lift in Total Revenue

+135%

Add-to-Cart Events

mulmul

Omnichannel Success

More Brands Winning with OCAPI

MUFTI

Unlocking Incremental Offline Sales across 250+ stores by optimizing for omnichannel purchases.

Offline Conversions 18.2x
Offline Customers 4.4x
Libas

Driving greater efficiency in web campaigns while unlocking incremental sales across 35+ stores.

Offline Purchases +140%
Offline Revenue +130%
Raymond

Supercharging customer acquisition efficiency across 120+ Park Avenue exclusive stores.

Offline Conversions 12x
Offline CAC Impr. 92%
Twamev

Bridging digital precision with retail experience across 8 premium stores nationwide.

Offline Revenue 9x
Overall ROAS 2x

Customer Testimonials

Trusted by Leading Brands

“In a high ticket category, customers rarely convert in one place. Offline Conversions API (OCAPI) helped us track the complete journey—showing us exactly how digital campaigns drive in-store purchases.”

RA
Raghav Agarwal

CEO – Twamev

“The biggest challenge in offline has always been closing the loop—connecting online awareness to store footfall. Better measurement is changing the game.”

AK
Ayush Kapoor

CMO – Bombay Shirt Co.

“A customer’s journey is no longer linear. We don’t think of online and offline as separate channels anymore; we see them as a single, connected growth engine. OCAPI helps with that visibility”

KK
Kamal Khuslani

Chairman – Mufti

Get the Playbook

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